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Docs/Troubleshooting/Recall issues

Recall issues

Fix missing memories, noisy results, slow recall, and confusing query output.

Recall problems can come from config, content, or expectations.

Symptoms and fixes

SymptomLikely causeFirst action
no candidatesembeddings or views not configured, memory lacks disclosure/glossaryverify setup, then improve the memory
wrong candidatesbroad memories or inflated prioritysplit broad notes and lower priority
Chinese recall is poorPostgreSQL fell back to simple tokenizerinstall pg_jieba or zhparser
recall is slowtoo many broad generated views, slow model/db, low timeoutinspect recall analysis and tune limits
agent ignores recallhook not running or agent did not open nodesverify runtime hooks and usage tracking

Use the Recall page to compare the prompt, candidate list, scores, and whether nodes were opened.

Setup issuesCheck server address, setup status, health, migrations, and auth problems.Agent issuesFix boot context, recall hooks, MCP tools, and stale agent memory.Common questionsShort answers for everyday Lore usage decisions.Memory writing tipsUse a practical checklist and example for durable memory shape.